How can I help you

 

I help public and private sector organizations bring in the citizen and consumer aspect to their development work. I operate independently, join teams and build ad hoc collaborations according to the needs of the task at hand. 

 

WORKSHOPS AND Lectures on:

  • Applying social science viewpoints to understanding business problems
  • The tools of service design
  • Using consumer insight in service and product development
  • Co-creation workshops with consumers
  • Co-creation workshops with employees
 

RESEARCH:

CONSULTING:

  • Frame of research questions and objectives
  • Organize and design research setups
  • Ethnographic fieldwork
  • Focus groups 
  • Expert interviews
  • Surveys
  • Brand strategy
  • Product development
  •  Service concept creation
 

If I can't help you with something I'll do my best to figure out who can.

mail(at)taneliheinonen.com